Tu Amiga Enterprises LLC | Tu Amiga de Real Estate
Effective Date: November 2, 2026

1. Introduction
Welcome to Tu Amiga de Real Estate, operated by Tu Amiga Enterprises LLC.
We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, complete a contact form, inquire about real estate services, or communicate with us by phone, email, or text message.
Our real estate services are provided by Elia Melissa Olvera, a licensed Texas real estate agent affiliated with Surge Realty, serving Houston, Dallas–Fort Worth, and surrounding Texas communities.

2. Information We Collect
When you visit our website or submit an inquiry, we may collect:

• First and last name

• Email address

• Phone number

• Property preferences and real estate interests

• Buying, selling, or relocation inquiries

• Appointment requests and consultation information

• Information voluntarily submitted through contact forms

• SMS communication preferences and consent records

We may also collect technical information, such as IP addresses, browser information, and website usage data through our website hosting and analytics providers.

3. How We Use Your Information
We use the information collected to:

• Respond to real estate inquiries

• Assist buyers and sellers with property searches and consultations

• Schedule and confirm appointments

• Send appointment reminders

• Provide requested property information and updates

• Communicate regarding real estate services

• Send promotional messages when you have provided appropriate consent

• Maintain customer relationships and improve our services

• Operate our website and customer relationship management systems

We use customer information only for legitimate business purposes consistent with this Privacy Policy.

4. SMS Text Messaging and Consent
Tu Amiga Enterprises LLC (Tu Amiga de Real Estate) offers optional SMS communications to individuals who have provided appropriate consent.
Our SMS messages may include:

• Appointment confirmations

• Appointment reminders

• Responses to real estate inquiries

• Requested property information

• Scheduling updates

• Important client communications

• Real estate marketing messages when separately authorized

Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not required to purchase property, receive real estate services, or submit a website inquiry.

5. How to Opt Out of SMS Messages
You can cancel SMS communications at any time by replying STOP to a text message from us.
After sending STOP, you will receive a confirmation message that you have been unsubscribed.
You will no longer receive SMS messages from that messaging program unless you choose to subscribe again.
If you wish to receive messages again, you may opt in through our website.

6. SMS Customer Support
If you experience issues with our messaging service, reply HELP for assistance.
You may also contact us directly:
Tu Amiga Enterprises LLC
Tu Amiga de Real Estate
Phone: 346-235-5997
Email: Tuamigaderealestate@gmail.com

7. Mobile Information and Third-Party Sharing
We respect the privacy of our clients and website visitors.
Data will not be shared with third parties for marketing or promotional purposes.
Mobile phone numbers and SMS opt-in consent information will not be shared with third parties or affiliates for their marketing or promotional purposes.
We do not sell, rent, or trade customer phone numbers or SMS consent information to third parties for marketing purposes.
We may use authorized service providers, including website hosting platforms, customer relationship management systems, and SMS communication providers, to help operate our business.
These providers may process information on our behalf to deliver requested services, maintain our systems, and facilitate communications.
We may also disclose information when required by applicable law.

8. SMS Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message frequency may vary. Message and data rates may apply.
For questions regarding your text messaging or data plan, please contact your wireless provider.

9. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance user experience.
Some cookies may be managed by our website hosting provider, Wix, or other services integrated into our website.
Visitors may manage cookies through their browser settings or available website privacy controls.

10. Data Security
We take reasonable measures to protect the personal information collected through our website.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We encourage visitors to avoid submitting sensitive financial information, Social Security numbers, or banking credentials through general website contact forms.

11. Data Retention
We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, meet legal obligations, and resolve disputes.
Individuals may contact us to request access to, correction of, or deletion of their personal information, subject to applicable legal and recordkeeping requirements.Data will not be sold or shared with third parties for promotional or marketing purposes.

12. Third-Party Websites
Our website may contain links to third-party websites, including property listing services, mortgage resources, and other real estate-related platforms.
We are not responsible for the privacy practices of independently operated third-party websites.
We encourage visitors to review their privacy policies before submitting personal information.

13. Children's Privacy
Our website and real estate services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy
Tu Amiga Enterprises LLC may update this Privacy Policy periodically to reflect changes in business operations, technology, or applicable legal requirements.
Any updates will be published on this website with a revised effective date.


15. Contact Us
If you have questions regarding this Privacy Policy, your personal information, or SMS communications, please contact:
Tu Amiga Enterprises LLC
Tu Amiga de Real Estate
Elia Melissa Olvera
Texas Real Estate License #802777
Brokerage: Surge Realty
Houston & Dallas–Fort Worth, Texas
Phone: 346-235-5997
Email: Tuamigaderealestate@gmail.com
For additional information about our website terms, please review our Terms and Conditions page.